Hey we get it's hard to trust a product which sounds too good to be true. That's why we're proud to offer our 30 day money-back guarantee! How to claim your money back:
1. To be eligible to claim a refund, individuals must have purchased Instantly Fresh™ from a retailer store or online store between 1 August 2019 and 31 December 2021.
2. On the day your order is delivered, email a customer care representative at support@instantlyfresh.com a blank email with the subject header "30 Day Money-Back Guarantee".
3. You must try the product for a minimum of 7 days. Some washing machines need an extra clean which is why we need customers to use 1 tablet once per month for two months before they decide the product is not a good fit for them. We have less than 1% of customers that are unsatisfied with the product so we want to make sure you really give it a chance to work before giving up.
4. If you are not completely satisfied by the performance of Instantly Fresh™, email a customer care representative via the same email chain sharing your review and money-back request.
5. Once approved, return the product (in its original packaging) via a trackable mail service 60 days from date of purchase to the address provided by our customer care representative. All returns must be received by our fulfillment center between 70 and 100 days from the original purchase date.
6. Incomplete, indecipherable or illegible claims will be deemed invalid. Real postage costs for the sending and return of the product are the full responsibility of the claimant and will not be refunded.
7. Once returned, your purchase will be will be refunded to you minus the shipping and handling charge of $9.97.
